As a Specialist, you will contribute to creating passion and enthusiasm for our products, offering the right solutions and delivering products to the hands of customers. You are aware of the fact that the Apple Store is designed to offer customers a unique experience. You will give it life by identifying their needs. And with the help of the Store team members, you will combine these needs with the right products. Every day you will have the opportunity to turn a store visitor into a loyal Apple customer.
Ability to offer customers exceptional experiences in a very dynamic environment and to be stimulated by constant personal interaction.
Strong interest in technology, especially for Apple products, and the ability to quickly learn to use new products and functions.
Excellent communication skills that allow you to converse freely and comfortably with both small groups and individual customers.
As a Specialist, you will need to be particularly adept at discovering customer needs and in proposing brilliant solutions. Not only will you be the first person customers meet when they enter the store, but you will also be the person who will guide them, advising them, selling and even configuring their new products. You will also have other roles within the Store, such as taking care of the merchandise display or assisting team members. You’ll always have to keep up with the news on products and initiatives, and be ready to apply what you know in customer interactions. Your success will be assessed on the basis of individual and team productivity as well as the global performance of the Store.
You have a passion for Apple and can not wait to share it.
You want to learn and practice the fundamentals of Apple’s exclusive customer service.
You have strong interpersonal skills: you are available and you can listen and understand others.
Excellent knowledge of the local language.
You must be able to accept flexible working hours. Working time will depend on business needs.
Work contract: Part-time